Salesforce.com Certified Advanced Administrator

Implementing Business Processes
Create workflows, approvals, and formulas to implement processes from management mandates
Compare and contrast the ways of using Salesforce CRM to automate business processes
Create a workflow rule with time-dependent actions
List the order in which automation features trigger when a user saves a record
Describe methods for troubleshooting automation
List and describe the functions of the Process Visualizer
 

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